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SMS Privacy Policy

Effective Date: September 23rd 2025

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Introduction:
Northport Chamber of Commerce (referred to as “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when consenting to receive SMS marketing messages and other communications (such as service and support inquiries) from us.​​

1. Information We Collect

We collect personal information when you provide it to us, typically when you opt-in to receive SMS messages. The types of information we may collect include:

  • Your phone number

  • Your consent to receive marketing, service, and support-related messages

  • Interaction data with our messages (e.g., open rates, clicks, etc.)

2. How We Use Your Information

We use the information you provide to:

  • Send you marketing messages, offers, promotions, updates, events/reminders, membership dues reminders, sponsorships, and fundraisers via SMS

  • Improve our messaging service and customer engagement

  • Comply with applicable laws and regulations

 

We will not sell or rent your personal information to third parties.

3. Consent and Opt-In Process

You may consent to receive SMS messages in the following ways:

  • By providing your phone number and agreeing to receive messages on our website, in person, or through another sign-up method

  • By texting a keyword to a short code or 10DLC number to opt in

  • By initiating contact with us via SMS (e.g., texting us for customer service or inquiries) and agreeing to receive follow-up messages

 

By providing your phone number and agreeing to receive SMS messages, you consent to receiving both marketing and non-marketing communications (including service and support inquiries) from us.

4. Opt-Out

You can opt-out of receiving SMS messages at any time by replying with the keyword “STOP.” Once you send “STOP,” we will promptly remove you from our SMS list, and you will no longer receive further messages.

5. Message and Data Rates

Message and data rates may vary depending on your mobile carrier and plan. Please check with your mobile provider for details.

6. Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, after which it will be securely deleted. We take reasonable measures to protect your data from unauthorized access, alteration, or destruction.

7. Third-Party Services

We may work with third-party service providers to send SMS messages on our behalf. These providers may have access to your phone number, but they are bound by confidentiality agreements and may only use the information for the specific purpose of delivering our SMS messages.

8. Compliance with 10DLC Regulations

As part of compliance with 10DLC regulations, we may be required to collect and maintain certain information about your consent and the use of our SMS service. This may include retaining records of your opt-in consent for regulatory purposes.

9. Your Rights

You have the right to:

  • Access and review the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your data, subject to legal requirements

  • To exercise these rights or if you have any questions regarding this Privacy Policy, please contact us at info@northportny.com.

10. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you if there are significant updates to how we handle your personal information.

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